Knowledgebase: Microsoft Outlook
Why does SQL Mail only work when I am logged into the server?
Posted by - NA - on 22 March 2006 08:25 AM
Solution:
This suggests that you do not have SQL Mail properly configured. Follow the setup checklist in the section of this article to verify that you have SQL Mail configured correctly. For example, a working POP3 (incoming mail) server may not have been supplied to the mail configuration.

Another possible reason is that you are using Outlook 2002 with an Internet Mail server. Outlook 2002 treats non-Exchange servers differently than Exchange servers. Because the mail spooler is run from within the Outlook process space for non-Exchange mail servers, you must have the Outlook 2002 client running in order to send Internet mail. When you log off of the server, the Outlook client shuts down and mail is no longer sent. To fix this problem, you must either use Outlook 2000 or switch to an Exchange server.

(this actually happened to our client, our solution was to have sqlmail use a profile for an exchange server based email account, and to stop using the POP3 mail account)

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