Knowledgebase: Hosting
Admin access blocked in Plesk because of IP restrictions
Posted by - NA - on 05 January 2008 09:52 AM
"Access for administrator from address xx.xx.xx.xx is restricted in accordance with IP Access restriction policy currently applied."

Plesk IP access policy was configured in such a way that Plesk cannot be accessed from the current IP.

Login to mysql using ssh:

mysql> select * from cp_access;
mysql> select * from misc where param='access_policy';
To clear the access policy settings remove all the records from the "cp_access" table and set policy to "allow":

mysql> delete from cp_access where ID=1;
mysql> update misc set val="allow" where param='access_policy'; After that, access to Plesk should be available.


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